Billing & Refunds

Refund Policy

We stand behind our product. If you're not satisfied, we offer fair and transparent refund options.

Last updated: January 15, 2026
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Eligible for Refund

  • Annual subscription within 30 days of initial purchase
  • Service unavailability exceeding 24 consecutive hours
  • Duplicate payments or billing errors
  • Cancelled before trial period ends (no charge)
  • Material feature removal without notice

Not Eligible for Refund

  • Partial month subscriptions (monthly plans)
  • After 30-day period for annual plans
  • Change of mind after significant platform usage
  • Third-party integration fees
  • Custom development or setup charges
  • Violation of Terms of Service

Need to Request a Refund?

Our billing team is here to help process your request quickly and fairly at billing@edease.in